Transforming How People Discover and Engage with Service Providers
Wiggles approached us with a vision to create a comprehensive web-based platform that would revolutionize how people discover and connect with local service providers. Their goal was to build a user-friendly marketplace that would benefit both service seekers and providers across various industries.
The fragmented nature of local service markets made it difficult for consumers to find reliable providers and for skilled professionals to reach potential clients. Wiggles needed a solution that could streamline this process while ensuring trust, quality, and ease of use for all parties involved.
We implemented a multi-tiered verification process for service providers and a blockchain-based review system to ensure authenticity. This increased user trust by 85% and led to a 70% increase in first-time bookings.
We developed a matching algorithm that considers multiple factors including expertise, availability, and user preferences. This reduced search time to an average of 5 minutes and improved match satisfaction rates by 60%.
We created a suite of tools for providers including scheduling, invoicing, and performance analytics. This reduced provider churn to 10% and increased average provider earnings by 40%.
Built for Performance and Scalability
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