GlamourMapp: Beauty at Your Fingertips

Transforming the Beauty Industry with On-Demand Services

Microsoft edge   glamourmapp  beauty services at home and salon services 2024 08 25 at 12.48.58 am (1)

The Client

GlamourMapp

GlamourMapp approached us with a vision to revolutionize the beauty industry by creating an on-demand platform connecting customers with skilled beauty professionals. Their goal was to make beauty services more accessible, convenient, and personalized.

The Challenge

Disrupting a Traditional Industry

The beauty industry, traditionally reliant on brick-and-mortar salons, faced challenges in meeting the evolving needs of modern consumers. GlamourMapp needed a solution that could seamlessly connect customers with beauty professionals while ensuring quality, safety, and reliability.

Challenges We Solved For GlamourMapp

Ensuring Service Quality and Consistency

Maintaining consistent service quality across a network of independent professionals was crucial, with initial customer satisfaction rates at 70%.
Rocket dynamic color

Real-Time Scheduling & Availability Management

Coordinating real-time availability of beauty professionals with customer requests was complex, leading to a 40% booking failure rate.
Crow dynamic color

Building Trust and Safety

Concerns about inviting strangers into homes for beauty services were a significant barrier, with 65% of potential users citing safety as a primary concern.
Trophy dynamic color

Our Innovative Solutions

  • Smart Matching and Quality Control

    We implemented a matching system that pairs customers with the most suitable professionals based on skills, ratings, and past performance. This, combined with a rigorous vetting process, increased customer satisfaction to 92%.

  • Dynamic Scheduling Engine

    We developed a sophisticated scheduling system with real-time updates and predictive algorithms for demand forecasting. This reduced the booking failure rate to less than 5% and increased professional utilization by 60%.

  • Comprehensive Trust and Safety Framework

    We implemented a multi-layered security system including background checks, real-time ID verification, and an SOS feature. This reduced safety concerns among users to 15% and increased bookings by 200%.

Technology Stack

Built for Performance and Scalability

  • Rails

  • Swift

  • Pusher

  • Postgres

  • Java

  • Heroku

  • Firebase

  • AWS S3

  • Android

Contact Us for a Strategic Tech Consultation

Get started right away

Text us or schedule a call to discuss every detail of your project.

Not sure yet?

Browse our impressive portfolio and see what we are capable of.